Refund Policy

At DK HUB, we strive to provide high-quality digital services and customer satisfaction. This Refund & Cancellation Policy outlines the terms governing refunds, cancellations, and subscription management for our services.

By purchasing or subscribing to DK HUB services, you agree to the terms outlined in this policy.

1. Nature of Services

DK HUB provides digital software services, automation tools, lead management systems, analytics, and subscription-based SaaS solutions.

Since our services are digital in nature and delivered instantly upon activation, refunds are subject to the conditions outlined below.

2. Subscription Payments

Certain DK HUB services are offered through recurring subscription plans billed monthly or annually.

By subscribing to our services, you authorize DK HUB and its payment providers to process payments using your selected payment method.

3. Refund Eligibility

Refund requests may be considered under the following circumstances:

• Duplicate payment transactions
• Technical failure preventing service activation
• Billing errors caused by DK HUB
• Unauthorized transactions verified by investigation

Refund requests must be submitted within 7 days of the transaction date.

4. Non-Refundable Situations

Refunds will generally not be provided in the following cases:

• Change of mind after subscription activation
• Partial usage of subscription period
• User dissatisfaction unrelated to technical issues
• Failure to cancel subscription before renewal
• Violation of platform terms or misuse of services

Due to the nature of digital services, completed and successfully delivered services are typically non-refundable.

5. Cancellation Policy

Users may cancel their subscription at any time through their account settings or by contacting our support team.

Cancellation requests will stop future recurring billing but will not automatically generate refunds for previously billed periods.

Users may continue accessing services until the current billing cycle expires.

6. Refund Processing Time

Approved refunds are generally processed within 7–14 business days, depending on banking and payment gateway processing timelines.

Refunds will be credited to the original payment method used during purchase.

7. Chargebacks & Payment Disputes

Users are encouraged to contact DK HUB support before initiating payment disputes or chargebacks through banks or payment providers.

Fraudulent or abusive chargebacks may result in suspension or permanent termination of services.

8. Modifications to This Policy

DK HUB reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

Updated versions will be published on this page with revised effective dates.

9. Contact Information

For refund requests, billing concerns, or cancellation support, please contact: